Key Account Manager - Ecom tại Công Ty TNHH Kimberly-Clark Việt Nam

Mô tả công việc 1. Position Summary We are looking for a highly driven and experienced Key Account Manager (KAM) to lead, manage, and grow Kimberly-Clark’s business on Ecommerce Platform. This role is responsible for developing long-term strategic partnerships, delivering sales growth, optimizing profitability, and building brand visibility on one of the most important e-commerce platforms in Vietnam. The ideal candidate has strong experience in FMCG and/or E-commerce, excellent business acumen, and a proven track record of managing high-growth online channels. 2. Key Responsibilities Account Management & Business Growth • Own end-to-end P&L for online platform, ensuring revenue, profitability, and market share targets are met. • Develop annual Joint Business Plans (JBP) with online platform, covering assortment, pricing, traffic, promotions, and branding. • Drive daily, weekly, and monthly performance management to achieve GMV targets. • Identify whitespace opportunities, portfolio gaps, and growth initiatives across all Kimberly-Clark categories. Campaign, Promotion & Media Planning • Plan and execute key mega campaigns (e.g., 2.2, 3.3, 4.4, 9.9, 11.11, 12.12). • Optimize media spending, traffic-driving activities, and platform assets (KOLs, livestreams, visibility banners, search ads). • Collaborate closely with marketing, supply chain, finance, and e-commerce operations teams to deliver flawless execution. Operational Excellence • Work with supply chain teams to ensure healthy stock levels, forecast accuracy, and on-time replenishment. • Track and optimize platform operations such as delivery, return rate, seller rating, and customer experience metrics. • Analyze sales data, traffic, conversion, and competitor benchmarking to generate insights and quick actions. Relationship Management • Build strong partnerships with Shopee category managers and cross-functional platform teams. • Lead negotiations on terms, visibility packages, co-funding deals, and commercial agreements. Yêu cầu công việc Mức độ phù hợp và xếp hạng của bạn so với ứng viên khác như thế nào? 3. Qualifications - Must-Have: • 4–5+ years of experience in FMCG and/or E-commerce, preferably managing key accounts or online marketplaces. • Strong understanding of Shopee ecosystem, e-commerce operations, platform media, and online shopper behavior. • Proven ability to manage P&L and large promotional budgets. • Excellent analytical skills with a data-driven mindset. • Strong negotiation, communication, and relationship-building skills. • Bachelor’s degree in business, Marketing, or related fields. - Nice-to-Have: • Experience working in multinational FMCG companies. • Hands-on experience with Shopee Seller Center, Business Advisor, and ad management tools. • Ability to work in a fast-paced, highly competitive environment. 4. What We Offer • Opportunity to manage one of the most strategic e-commerce channels for a global FMCG leader. • Competitive compensation, incentives, and career growth opportunities. • Collaborative and high-performance work culture.